Merits Heavy Duty Mobility Scooter S941 Silverado Extreme

Introducing the Silverado Extreme Heavy-Duty Scooter, designed for those seeking an adventurous and on-the-go lifestyle. With a top speed of 9.5 mph and a remarkable drive range of up to 55 miles, this scooter combines power, comfort, and modern features for an unparalleled mobility experience.

Features

• 20" x 18" Slider Seat for a comfortable and adjustable riding experience
• Sporty streamline design for a modern and stylish appearance
• Full suspension system with shock absorbers provides a smooth and comfortable ride
• Modern LED lighting system with brilliant light and less power consumption
• Digital LCD dashboard display featuring battery gauge, accumulated usage hours, temperature, and maintenance messages
• Automatic safety turning half-speed control by sensor for added safety
• Durable and robust construction to withstand heavy-duty use
• Powerful DC 24V, 650W motor for enhanced performance
• Dual 12V/100AH batteries for an extended drive range of up to 55 miles
• Pneumatic wheels for a comfortable and stable ride
• Full suspension system for superior shock absorption and comfort
• Manual included for easy setup and operation

Experience the freedom of mobility with the Silverado Extreme, an ideal choice for those who demand both performance and adventure from their heavy-duty scooter.

Manuals

Owner's Manual

• Weight Capacity: 450 lbs
• Seat Width: 20"
• Seat Depth: 18"
• Backrest Height: 25"
• Seat-to-Ground Height: 26.4"
• Seat-to-Deck Height: 19"
• Overall Length: 61"
• Overall Width: 29"
• Overall Height: 57.3"
• Turning Radius: 82.7"
• Ground Clearance: 5.1"
• Weight of Heaviest Piece: 185 lbs
• Total Weight: 387 lbs
• Max Speed: 9.5 mph
• Per Charge Range: Up to 55 miles
• Motor: DC 24V, 650W
• Controller: P&G S-Drive 120A
• Battery Size (2): 12V/100AH
• Charger: 8A off-board
• Gradient: 10°
• Front Wheel(s): 14" pneumatic
• Rear Wheels: 16" pneumatic
• Suspension: Full

1. What is the weight capacity of the Merits S941 Silverado Extreme?
The Silverado Extreme has a weight capacity of 450 lbs, accommodating users requiring robust support.

2. What is the maximum speed of the Silverado Extreme?
The scooter can reach speeds of up to 9.5 mph, providing a fast and efficient travel experience.

3. What is the driving range of the Silverado Extreme on a full charge?
The scooter offers an impressive driving range of up to 55 miles per charge, making it ideal for long-distance travel.

4. What type of motor does the Silverado Extreme use?
It features a powerful DC 24V, 650W motor, ensuring enhanced performance on various terrains.

5. What are the dimensions of the Silverado Extreme?

• Overall Length: 61 inches
• Overall Width: 29 inches
• Overall Height: 57.3 inches
• Seat Width: 20 inches
• Seat Depth: 18 inches
• Backrest Height: 25 inches
• Seat-to-Ground Height: 26.4 inches
• Seat-to-Deck Height: 19 inches

6. What is the turning radius of the Silverado Extreme?
The turning radius is 82.7 inches, allowing for smooth navigation and maneuverability.

7. What is the ground clearance of the Silverado Extreme?
The scooter provides a ground clearance of 5.1 inches, suitable for navigating rough terrains.

8. What kind of wheels does the Silverado Extreme have?
It is equipped with 14-inch pneumatic front wheels and 16-inch pneumatic rear wheels for a comfortable and stable ride.

9. What is the battery size and type?
The Silverado Extreme uses dual 12V/100AH batteries for extended driving range.

10. What kind of suspension system does the Silverado Extreme have?
The scooter features a full suspension system with shock absorbers for superior shock absorption and comfort.

11. What kind of controls and features does the Silverado Extreme include?

• Digital LCD Dashboard: Displays battery gauge, accumulated usage hours, temperature, and maintenance messages.
• Automatic Safety Turning Half-Speed Control: Enhances safety by reducing speed during turns.
• LED Lighting System: Provides brilliant light with lower power consumption.
• Sporty Streamline Design: Modern and stylish appearance.

12. How is the Silverado Extreme charged?
It includes an 8A off-board charger for convenient recharging.

13. What is the weight of the Silverado Extreme?
The total weight is 387 lbs, with the heaviest piece weighing 185 lbs.

Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

5-Year Warranty from the original date of consumer purchase:

• Frame

18-Month Warranty from the original date of consumer purchase:

• Seat Post
• Caster Forks
• Power Seat Actuator
• Metal Seating Frame
• Caster Beam
• Anti Tipper Forks
• Armrest Bracket (metal part only)
• 31ah or above batteries

13-Month Warranty from the original date of consumer purchase:

• Joystick
• Gearbox
• Electrical Harness
• Charger
• Transaxle
• Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase:

• Bearings
• Swivel Seat Mechanism
• Front Riggins
• Batteries less than 31 ah supplied by Merits Health
• Bushings Products, Inc.

Warranty Exclusions: The following item(s) are excluded from warranty:

• Tires and tubes
• Upholstery including seating/arm pads/padding
• Plastic and rubber part(s)
• Painted surfaces including shrouds/fenders
• Fuses and bulbs
• Battery cases
• Motor brushes
• Brake pads

Warranty becomes invalid on any parts damaged from:

• Acts of nature, lost, or stolen
• Commercial use
• Neglect, improper operation, and/or maintenance or repair
• Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
• Serial numbered products if the serial number has been removed or defaced

An authorized Merits Health Products provider may return products within 30 days from receipt of shipment. All items returned  must  be  in  new condition, in  the  original  boxes  and  have original packaging. A  20%  restocking  fee  and freight/shipping charges both ways will apply for most returns (see below for exceptions). If product was shipped with Merit’s Free Freight Policy, customer will pay original freight out, return freight and the restocking fee.

Merits Health Products Return Procedure:

Call Tech Support and Returns at 239‐772‐0579 and receive an RA (Return Authorization) number. All returns must have an RA number to be processed.

Provide the customer service representative with the following:

Serial Number of the product(s)

order number for the product(s)

date of the original order

All returns must be sent to:
Merits Health Products, Inc
4245 Evans Avenue, Ft. Myers, FL 33901

For returns that were the result of an error by Merits Health products:
There is no restocking fee. Merits will issue a call tag to have the item picked up and Merits will pay the freight charged for the return. The freight company will make 3 attempts to pick up the item. After 3 attempts, it will then be the responsibility of the customer to ship the item to Merits at their cost.

For items returned that are not an error by Merits Health Products:
Customer will be charged a 20% restocking fee. Customer pays return freight both ways.

If an order is canceled after the item has shipped:
Merits standard return policy applies with a 20% restocking fee and freight both ways. You should accept delivery of the item(s), obtain an RA number, and ship the item(s) to Merits at the above address.

If delivery of an item is refused:
Merits will assess a 20% restocking fee. Customer pays freight both ways.

If item is damaged during shipment:
The customer should call the Merits Shipping Department and file a Freight Damage Claim within 3 business days of receipt. All shipments must be checked for shortages. Discrepancies must be noted on the delivery receipt and signed as “short” and then reported to the Merits Shipping Department. If not reported within the time limits, customer pays return freight.

Pilot Navigator Returns:
All sales are final. Custom‐built products are not eligible for return.

Customers returning products are responsible for any shipping damages; we suggest that you always insure your returns. All returns are inspected when received; customer credit is issued within 30 days.