Merits Heavy Duty Mobility Scooter S141 Pioneer 4

Introducing the Pioneer 4, a heavy-duty four-wheel mobility scooter designed to provide exceptional support and comfort for users with an above-average build, accommodating up to 400 pounds. Whether indoors or outdoors, the Pioneer 4 is built for convenience and ease of use.

Features

• Comfortable 20” seat with a thick-cushioned captain’s seat and headrest for all-day comfort
• Heavy-duty construction for enhanced support and durability
• Suitable for both indoor and outdoor use, providing excellent maneuverability
• Reliable and powerful DC 24V, 250W motor for smooth operation
• Dynamic Rhino2 90A controller for precise control and responsiveness
• Per charge range of up to 18 miles, ensuring extended use without frequent recharging
• 10" flat-free wheels for worry-free mobility
• Ground clearance of 4" for navigating various terrains
• Stylish design and robust build for a confident and comfortable riding experience
• Experience the freedom and reliability of the Pioneer 4, providing a sturdy and supportive solution for your mobility needs.

Manuals

Owner's Manual

• Weight Capacity: 400 lbs
• Seat Width: 20"
• Seat Depth: 20"
• Backrest Height: 20"
• Seat-to-Ground Height: 25" - 28"
• Seat-to-Deck Height: 16" - 19"
• Overall Length: 48"
• Overall Width: 23"
• Overall Height: 45.5"
• Turning Radius: 52"
• Ground Clearance: 4"
• Weight of Heaviest Piece: 97 lbs
• Total Weight: 189 lbs
• Max Speed: 5 mph
• Per Charge Range: Up to 18 miles
• Motor: DC 24V, 250W
• Controller: Dynamic Rhino2 90A
• Battery Size (2): 12V/U1 (34AH)
• Charger: 5A off-board
• Gradient: 8°
• Front Wheel(s): 10" flat-free
• Rear Wheels: 10" flat-free

1. What is the weight capacity of the Merits S141 Pioneer 4?
The Pioneer 4 can support a maximum weight of 400 lbs, making it suitable for users who require additional support.

2. What is the maximum speed of the Pioneer 4?
The scooter has a top speed of 5 mph, providing efficient and reliable mobility.

3. What is the driving range of the Pioneer 4 on a full charge?
It offers a range of up to 18 miles per charge, ideal for extended travel without frequent recharging.

4. What type of motor does the Pioneer 4 use?
It features a DC 24V, 250W motor, ensuring smooth and dependable operation.

5. What are the dimensions of the Pioneer 4?

• Overall Length: 48 inches
• Overall Width: 23 inches
• Overall Height: 45.5 inches
• Seat Width: 20 inches
• Seat Depth: 20 inches
• Backrest Height: 20 inches
• Seat-to-Ground Height: 25 to 28 inches
• Seat-to-Deck Height: 16 to 19 inches

6. What is the turning radius of the Pioneer 4?
The turning radius is 52 inches, providing good maneuverability in various settings.

7. What is the ground clearance of the Pioneer 4?
The scooter has a ground clearance of 4 inches, suitable for navigating different terrains.

8. What kind of wheels does the Pioneer 4 have?
It features 10-inch flat-free front and rear wheels for a smooth, worry-free ride.

9. What is the suspension system of the Pioneer 4?
While the Pioneer 4 does not specify a dedicated suspension system, the flat-free wheels and design are intended to provide a comfortable ride.

10. What are the control and safety features of the Pioneer 4?

• Dynamic Rhino2 90A Controller: Provides precise control and responsiveness.
• Comfortable 20” Seat: Includes a thick-cushioned captain’s seat with a headrest for all-day comfort.
• Reliable DC 24V Motor: Ensures smooth operation.
• Ground Clearance: 4 inches for navigating various terrains.

11. How is the Pioneer 4 charged?
It includes a 5A off-board charger for easy recharging.

12. What is the weight of the Pioneer 4?
The total weight of the scooter is 189 lbs, with the heaviest piece weighing 97 lbs.

Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

5-Year Warranty from the original date of consumer purchase:

• Frame

18-Month Warranty from the original date of consumer purchase:

• Seat Post
• Caster Forks
• Power Seat Actuator
• Metal Seating Frame
• Caster Beam
• Anti Tipper Forks
• Armrest Bracket (metal part only)
• 31ah or above batteries

13-Month Warranty from the original date of consumer purchase:

• Joystick
• Gearbox
• Electrical Harness
• Charger
• Transaxle
• Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase:

• Bearings
• Swivel Seat Mechanism
• Front Riggins
• Batteries less than 31 ah supplied by Merits Health
• Bushings Products, Inc.

Warranty Exclusions: The following item(s) are excluded from warranty:

• Tires and tubes
• Upholstery including seating/arm pads/padding
• Plastic and rubber part(s)
• Painted surfaces including shrouds/fenders
• Fuses and bulbs
• Battery cases
• Motor brushes
• Brake pads

Warranty becomes invalid on any parts damaged from:

• Acts of nature, lost, or stolen
• Commercial use
• Neglect, improper operation, and/or maintenance or repair
• Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
• Serial numbered products if the serial number has been removed or defaced

An authorized Merits Health Products provider may return products within 30 days from receipt of shipment. All items returned  must  be  in  new condition, in  the  original  boxes  and  have original packaging. A  20%  restocking  fee  and freight/shipping charges both ways will apply for most returns (see below for exceptions). If product was shipped with Merit’s Free Freight Policy, customer will pay original freight out, return freight and the restocking fee.

Merits Health Products Return Procedure:

Call Tech Support and Returns at 239‐772‐0579 and receive an RA (Return Authorization) number. All returns must have an RA number to be processed.

Provide the customer service representative with the following:

Serial Number of the product(s)

order number for the product(s)

date of the original order

All returns must be sent to:
Merits Health Products, Inc
4245 Evans Avenue, Ft. Myers, FL 33901

For returns that were the result of an error by Merits Health products:
There is no restocking fee. Merits will issue a call tag to have the item picked up and Merits will pay the freight charged for the return. The freight company will make 3 attempts to pick up the item. After 3 attempts, it will then be the responsibility of the customer to ship the item to Merits at their cost.

For items returned that are not an error by Merits Health Products:
Customer will be charged a 20% restocking fee. Customer pays return freight both ways.

If an order is canceled after the item has shipped:
Merits standard return policy applies with a 20% restocking fee and freight both ways. You should accept delivery of the item(s), obtain an RA number, and ship the item(s) to Merits at the above address.

If delivery of an item is refused:
Merits will assess a 20% restocking fee. Customer pays freight both ways.

If item is damaged during shipment:
The customer should call the Merits Shipping Department and file a Freight Damage Claim within 3 business days of receipt. All shipments must be checked for shortages. Discrepancies must be noted on the delivery receipt and signed as “short” and then reported to the Merits Shipping Department. If not reported within the time limits, customer pays return freight.

Pilot Navigator Returns:
All sales are final. Custom‐built products are not eligible for return.

Customers returning products are responsible for any shipping damages; we suggest that you always insure your returns. All returns are inspected when received; customer credit is issued within 30 days.