Merits Mobility Scooter S131 Pioneer 3

Introducing the Pioneer 3, a reliable and supportive mobility scooter designed to provide ease of mobility both indoors and outdoors. With a stable build and impressive specifications, the Pioneer 3 ensures a comfortable and efficient travel experience.

Features

• Headlight, tail lights, turn signals, and hazard lights for enhanced visibility and safety.
• Hydraulic, adjustable tiller for personalized comfort.
• 20”W x 20”D x 20”H sliding captain seat, offering a comfortable and adjustable seating option.
• 4” ground clearance for smooth navigation across various terrains.
• Three wheels providing a tighter turning radius for increased maneuverability.

Experience the freedom of movement with the Pioneer 3 mobility scooter, combining durability and functionality for your convenience.

Manuals

Owner's Manual

• Weight Capacity: 400 lbs
• Seat Width: 20"
• Seat Depth: 20"
• Backrest Height: 20"
• Seat-to-Ground Height: 25" - 28"
• Seat-to-Deck Height: 16" - 19"
• Overall Length: 47"
• Overall Width: 23"
• Overall Height: 45.5"
• Turning Radius: 39"
• Ground Clearance: 4"
• Weight of Heaviest Piece: 86 lbs
• Total Weight: 178 lbs
• Max Speed: 5 mph
• Per Charge Range: Up to 18 miles
• Motor: DC 24V, 250W
• Controller: Dynamic Rhino2 90A
• Battery Size (2): 12V/U1 (34AH)
• Charger: 5A off-board
• Gradient: 8°
• Front Wheel(s): 10" flat-free
• Rear Wheels: 10" flat-free

1. What is the weight capacity of the Merits Pioneer 3?
The Merits Pioneer 3 has a weight capacity of up to 400 lbs, accommodating a range of users.

2. What is the maximum speed of the Pioneer 3?
The scooter can reach a maximum speed of 5 mph, providing a good balance of speed and control.

3. How far can the Pioneer 3 travel on a full charge?
It offers a per-charge range of up to 18 miles, making it suitable for various daily activities and outings.

4. What is the turning radius of the Pioneer 3?
The scooter has a turning radius of 39 inches, which enhances its maneuverability in tight spaces.

5. What type of motor does the Pioneer 3 use?
The scooter is equipped with a DC 24V, 250W motor for reliable performance.

6. What kind of seat does the Pioneer 3 have?
It features a 20”W x 20”D x 20”H sliding captain seat, which is adjustable for comfort and support.

7. Does the Pioneer 3 include any lighting features?
Yes, it comes with headlights, tail lights, turn signals, and hazard lights for increased visibility and safety.

8. What is the ground clearance of the Pioneer 3?
The scooter provides a ground clearance of 4 inches, suitable for navigating different terrains.

9. What is the weight of the Pioneer 3?
The total weight of the scooter is 178 lbs, with the heaviest piece weighing 86 lbs.

10. What type of suspension does the Pioneer 3 have?
The Pioneer 3 is designed for stability and comfort, but it does not specify a dedicated suspension system. Its design ensures smooth navigation.

11. How is the tiller adjustable on the Pioneer 3?
The scooter features a hydraulic, adjustable tiller, allowing users to customize their driving position for comfort.

12. What safety features are included?
It includes headlight, tail lights, turn signals, and hazard lights to enhance safety and visibility during travel.

13. What are the dimensions of the Pioneer 3?

• Overall Length: 47 inches
• Overall Width: 23 inches
• Overall Height: 45.5 inches

14. What are the front and rear wheel sizes?
The scooter has 10-inch flat-free wheels for both the front and rear, providing a smooth ride.

15. What type of battery does the Pioneer 3 use?
It uses two 12V/U1 (34AH) batteries for reliable power.

16. How is the scooter charged?
The Pioneer 3 comes with a 5A off-board charger for convenient recharging.

Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

5-Year Warranty from the original date of consumer purchase:

• Frame

18-Month Warranty from the original date of consumer purchase:

• Seat Post
• Caster Forks
• Power Seat Actuator
• Metal Seating Frame
• Caster Beam
• Anti Tipper Forks
• Armrest Bracket (metal part only)
• 31ah or above batteries

13-Month Warranty from the original date of consumer purchase:

• Joystick
• Gearbox
• Electrical Harness
• Charger
• Transaxle
• Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase:

• Bearings
• Swivel Seat Mechanism
• Front Riggins
• Batteries less than 31 ah supplied by Merits Health
• Bushings Products, Inc.

Warranty Exclusions: The following item(s) are excluded from warranty:

• Tires and tubes
• Upholstery including seating/arm pads/padding
• Plastic and rubber part(s)
• Painted surfaces including shrouds/fenders
• Fuses and bulbs
• Battery cases
• Motor brushes
• Brake pads

Warranty becomes invalid on any parts damaged from:

• Acts of nature, lost, or stolen
• Commercial use
• Neglect, improper operation, and/or maintenance or repair
• Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
• Serial numbered products if the serial number has been removed or defaced

An authorized Merits Health Products provider may return products within 30 days from receipt of shipment. All items returned  must  be  in  new condition, in  the  original  boxes  and  have original packaging. A  20%  restocking  fee  and freight/shipping charges both ways will apply for most returns (see below for exceptions). If product was shipped with Merit’s Free Freight Policy, customer will pay original freight out, return freight and the restocking fee.

Merits Health Products Return Procedure:

Call Tech Support and Returns at 239‐772‐0579 and receive an RA (Return Authorization) number. All returns must have an RA number to be processed.

Provide the customer service representative with the following:

Serial Number of the product(s)

order number for the product(s)

date of the original order

All returns must be sent to:
Merits Health Products, Inc
4245 Evans Avenue, Ft. Myers, FL 33901

For returns that were the result of an error by Merits Health products:
There is no restocking fee. Merits will issue a call tag to have the item picked up and Merits will pay the freight charged for the return. The freight company will make 3 attempts to pick up the item. After 3 attempts, it will then be the responsibility of the customer to ship the item to Merits at their cost.

For items returned that are not an error by Merits Health Products:
Customer will be charged a 20% restocking fee. Customer pays return freight both ways.

If an order is canceled after the item has shipped:
Merits standard return policy applies with a 20% restocking fee and freight both ways. You should accept delivery of the item(s), obtain an RA number, and ship the item(s) to Merits at the above address.

If delivery of an item is refused:
Merits will assess a 20% restocking fee. Customer pays freight both ways.

If item is damaged during shipment:
The customer should call the Merits Shipping Department and file a Freight Damage Claim within 3 business days of receipt. All shipments must be checked for shortages. Discrepancies must be noted on the delivery receipt and signed as “short” and then reported to the Merits Shipping Department. If not reported within the time limits, customer pays return freight.

Pilot Navigator Returns:
All sales are final. Custom‐built products are not eligible for return.

Customers returning products are responsible for any shipping damages; we suggest that you always insure your returns. All returns are inspected when received; customer credit is issued within 30 days.