Merits Mobility Scooter S341 Pioneer 10

Introducing the Pioneer 10, a heavy-duty mobility scooter designed with your safety and comfort in mind. With its 4-wheel construction, hydraulic adjustable tiller, and various safety features, the Pioneer 10 ensures stability and ease of use, making it an excellent choice for both indoor and outdoor mobility.

Features

• Hydraulic, adjustable tiller for personalized comfort.
• 22”W x 20”D x 22”H sliding captain seat, providing a comfortable and adjustable seating option.
• Half-speed inhibit switch for controlled driving and enhanced safety.
• Headlight, tail lights, turn signals, and hazard lights for increased visibility.
• Four wheels for maximum stability during your travels.
• 4” ground clearance, suitable for various terrains.
• Automatic sensor that lowers speed to half-speed during turns for smoother maneuvering.
• Heavy-duty one-piece frame designed for outdoor use and uneven terrain.

Experience the ultimate in heavy-duty mobility with the Pioneer 10 mobility scooter, providing a safe and reliable solution for your mobility needs.

Manuals

Owner's Manual

• Weight Capacity: 500 lbs
• Seat Width: 22"
• Seat Depth: 20"
• Backrest Height: 22"
• Seat-to-Ground Height: 25" - 28"
• Seat-to-Deck Height: 16" - 19"
• Overall Length: 59"
• Overall Width: 27"
• Overall Height: 47"
• Turning Radius: 62"
• Ground Clearance: 4"
• Weight of Heaviest Piece: 121 lbs
• Total Weight: 269 lbs
• Max Speed: 6 mph
• Per Charge Range: Up to 32 miles
• Motor: DC 24V, 400W
• Controller: Dynamic Rhino2 160A
• Battery Size (2): 12V/Group 24 (70-80AH)
• Charger: 6A off-board
• Gradient: 12°
• Front Wheel(s): 4-Wheel: 12.5" flat-free
• Rear Wheels: 12.5" flat-free
• Suspension: Yes

1. What is the weight capacity of the Merits Pioneer 10?
The Merits Pioneer 10 has a weight capacity of up to 500 lbs, making it suitable for users needing a heavy-duty scooter.

2. What is the maximum speed of the Pioneer 10?
The scooter can reach speeds of up to 7.5 mph, allowing for efficient and swift travel.

3. How far can the Pioneer 10 travel on a full charge?
It offers a per-charge range of up to 32 miles, ideal for long-distance journeys.

4. What is the turning radius of the Pioneer 10?
The scooter has a turning radius of 62 inches, providing good maneuverability for its size.

5. What type of motor does the Pioneer 10 use?
The scooter is powered by a DC 24V, 400W motor, which delivers strong performance for various terrains.

6. What kind of seat does the Pioneer 10 have?
It features a 22”W x 20”D x 22”H sliding captain seat, which is fully adjustable for optimal comfort.

7. Does the Pioneer 10 come with any lighting features?
Yes, it includes headlights, tail lights, turn signals, and hazard lights for enhanced visibility and safety.

8. What is the ground clearance of the Pioneer 10?
The scooter provides a ground clearance of 4 inches, suitable for navigating uneven surfaces.

9. What is the weight of the Pioneer 10?
The total weight of the scooter is 269 lbs, with the heaviest piece weighing 121 lbs.

10. What type of suspension does the Pioneer 10 have?
It is equipped with a suspension system to provide a smooth ride over rough or uneven terrain.

11. How is the tiller adjustable on the Pioneer 10?
The scooter has a hydraulic, adjustable tiller, allowing users to customize the driving position for comfort.

12. What safety features are included?
The Pioneer 10 features a half-speed inhibit switch for controlled driving and an automatic sensor that reduces speed during turns for safer maneuvering.

13. What are the dimensions of the Pioneer 10?

• Overall Length: 59 inches
• Overall Width: 27 inches
• Overall Height: 47 inches

14. What are the front and rear wheel sizes?
The scooter has 12.5-inch flat-free wheels on both the front and rear.

15. What type of battery does the Pioneer 10 use?
It uses two 12V/Group 24 (70-80AH) batteries, providing reliable power for extended use.

16. How is the scooter charged?
The Pioneer 10 comes with a 6A off-board charger for convenient recharging.

Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

5-Year Warranty from the original date of consumer purchase:

• Frame

18-Month Warranty from the original date of consumer purchase:

• Seat Post
• Caster Forks
• Power Seat Actuator
• Metal Seating Frame
• Caster Beam
• Anti Tipper Forks
• Armrest Bracket (metal part only)
• 31ah or above batteries

13-Month Warranty from the original date of consumer purchase:

• Joystick
• Gearbox
• Electrical Harness
• Charger
• Transaxle
• Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase:

• Bearings
• Swivel Seat Mechanism
• Front Riggins
• Batteries less than 31 ah supplied by Merits Health
• Bushings Products, Inc.

Warranty Exclusions: The following item(s) are excluded from warranty:

• Tires and tubes
• Upholstery including seating/arm pads/padding
• Plastic and rubber part(s)
• Painted surfaces including shrouds/fenders
• Fuses and bulbs
• Battery cases
• Motor brushes
• Brake pads

Warranty becomes invalid on any parts damaged from:

• Acts of nature, lost, or stolen
• Commercial use
• Neglect, improper operation, and/or maintenance or repair
• Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
• Serial numbered products if the serial number has been removed or defaced

An authorized Merits Health Products provider may return products within 30 days from receipt of shipment. All items returned  must  be  in  new condition, in  the  original  boxes  and  have original packaging. A  20%  restocking  fee  and freight/shipping charges both ways will apply for most returns (see below for exceptions). If product was shipped with Merit’s Free Freight Policy, customer will pay original freight out, return freight and the restocking fee.

Merits Health Products Return Procedure:

Call Tech Support and Returns at 239‐772‐0579 and receive an RA (Return Authorization) number. All returns must have an RA number to be processed.

Provide the customer service representative with the following:

Serial Number of the product(s)

order number for the product(s)

date of the original order

All returns must be sent to:
Merits Health Products, Inc
4245 Evans Avenue, Ft. Myers, FL 33901

For returns that were the result of an error by Merits Health products:
There is no restocking fee. Merits will issue a call tag to have the item picked up and Merits will pay the freight charged for the return. The freight company will make 3 attempts to pick up the item. After 3 attempts, it will then be the responsibility of the customer to ship the item to Merits at their cost.

For items returned that are not an error by Merits Health Products:
Customer will be charged a 20% restocking fee. Customer pays return freight both ways.

If an order is canceled after the item has shipped:
Merits standard return policy applies with a 20% restocking fee and freight both ways. You should accept delivery of the item(s), obtain an RA number, and ship the item(s) to Merits at the above address.

If delivery of an item is refused:
Merits will assess a 20% restocking fee. Customer pays freight both ways.

If item is damaged during shipment:
The customer should call the Merits Shipping Department and file a Freight Damage Claim within 3 business days of receipt. All shipments must be checked for shortages. Discrepancies must be noted on the delivery receipt and signed as “short” and then reported to the Merits Shipping Department. If not reported within the time limits, customer pays return freight.

Pilot Navigator Returns:
All sales are final. Custom‐built products are not eligible for return.

Customers returning products are responsible for any shipping damages; we suggest that you always insure your returns. All returns are inspected when received; customer credit is issued within 30 days.