Merits Power Chair P312A Dualer

Introducing the Merits Power Chair P312A Dualer, a versatile and adaptable power wheelchair designed for both front and rear-wheel drive operation, catering to the user's specific needs. This 2-in-1 power chair seamlessly transitions between RWD and FWD by simply rotating the seat 180 degrees and locking it into place. Whether indoors or outdoors, the Dualer ensures a smooth and stable ride, featuring a plush seat with a low height of 22" and large 10" foam-filled tires.

Features

• Easy conversion from RWD to FWD, offering an ideal chair for indoor and outdoor use.
• Unique compact size for maximum maneuverability in narrow spaces and walkways.
• Height-adjustable flip-up armrests for customizable seat width.
• Start with RWD and switch to FWD by rotating the chair 180°, providing a direct-drive, direct-response feeling.
• Impressive turning radius of only 53cm/21".
• Power seat elevator available for enhanced convenience.

Experience the freedom to navigate through tight spaces and enjoy a responsive ride with the Merits Power Chair P312A Dualer.

• Driving Range: 28 km / 17.5 mi
• Max Speed: 8 km/h / 5 mph
• Battery Type: 12V / U1 x 2 pcs
• Motor: DC 24V, 240W (Rating) / 950W (Max)
• Max Climbing Angle: 10°
• Turning Radius: 53 cm / 21"
• Ground Clearance: 5 cm / 2"
• Controller: PG VR2 60A
• Charger: 5A off-board
• Weight Capacity: 136 kg / 300 lb
• Total Weight: 85 kg / 187 lb
• Front Wheel: 8" (200 x 50) PU tire
• Drive Wheel: 10" (260 x 85) Foam-filled tire
• Rear Wheel: 10" (260 x 85) Foam-filled tire

1. What is the weight capacity of the Merits P312A Dualer?
The weight capacity is 300 lbs (136 kg).

2. What makes the P312A Dualer unique compared to other power chairs?
The P312A Dualer offers dual drive modes, allowing users to switch between front-wheel drive (FWD) for indoor maneuverability and rear-wheel drive (RWD) for outdoor use by rotating the seat 180 degrees.

3. What is the turning radius of the P312A Dualer?
The chair has a tight 21" (53 cm) turning radius, making it ideal for indoor use and navigating through narrow spaces.

4. What is the ground clearance of the chair?
The ground clearance is 2" (5 cm).

5. What is the top speed of the P312A Dualer?
The top speed is 5 mph (8 km/h).

6. How far can I travel on a single charge?
The P312A Dualer can travel up to 17.5 miles (28 km) on a single charge.

7. What type of motors does the chair use?
The chair features DC 24V, 240W (rating) motors, providing up to 950W of maximum power for reliable performance on various terrains.

8. What type of controller does the chair use?
It is equipped with a PG VR2 60A controller, offering easy operation and precise control.

9. Does the chair offer a power seat elevator feature?
Yes, the P312A Dualer is available with a power seat elevator for added convenience.

10. What type of seating does the chair offer?
The chair features a fully adjustable captain’s seat with padded cushions for extended comfort. The height is set at 22".

11. How easy is it to switch between RWD and FWD?
Switching between RWD and FWD is simple. The seat rotates 180 degrees and locks into place, allowing for easy transition between the two drive modes.

12. What are the dimensions and weight of the chair?

• Total Weight: 187 lbs (85 kg)
• Drive Wheel: 10" (260 x 85) foam-filled tire
• Front Wheel: 8" (200 x 50) PU tire
• Rear Wheel: 10" (260 x 85) foam-filled tire

13. What is the weight of the heaviest piece when disassembled?
The total weight of the chair is 187 lbs, but it does not break down into smaller parts easily for transport.

14. What is the maximum climbing angle of the chair?
The chair can handle inclines up to 10°.

15. What type of battery does the P312A Dualer use?
The chair is powered by two 12V U1 batteries, providing reliable energy for extended use.

16. What kind of tires does the chair use?
The chair comes with 10" foam-filled drive and rear wheels, and 8" PU tires in the front, offering superior traction and safety.

Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

5-Year Warranty from the original date of consumer purchase:

• Frame

18-Month Warranty from the original date of consumer purchase:

• Seat Post
• Caster Forks
• Power Seat Actuator
• Metal Seating Frame
• Caster Beam
• Anti Tipper Forks
• Armrest Bracket (metal part only)
• 31ah or above batteries

13-Month Warranty from the original date of consumer purchase:

• Joystick
• Gearbox
• Electrical Harness
• Charger
• Transaxle
• Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase:

• Bearings
• Swivel Seat Mechanism
• Front Riggins
• Batteries less than 31 ah supplied by Merits Health
• Bushings Products, Inc.

Warranty Exclusions: The following item(s) are excluded from warranty:

• Tires and tubes
• Upholstery including seating/arm pads/padding
• Plastic and rubber part(s)
• Painted surfaces including shrouds/fenders
• Fuses and bulbs
• Battery cases
• Motor brushes
• Brake pads

Warranty becomes invalid on any parts damaged from:

• Acts of nature, lost, or stolen
• Commercial use
• Neglect, improper operation, and/or maintenance or repair
• Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
• Serial numbered products if the serial number has been removed or defaced

An authorized Merits Health Products provider may return products within 30 days from receipt of shipment. All items returned  must  be  in  new condition, in  the  original  boxes  and  have original packaging. A  20%  restocking  fee  and freight/shipping charges both ways will apply for most returns (see below for exceptions). If product was shipped with Merit’s Free Freight Policy, customer will pay original freight out, return freight and the restocking fee.

Merits Health Products Return Procedure:

Call Tech Support and Returns at 239‐772‐0579 and receive an RA (Return Authorization) number. All returns must have an RA number to be processed.

Provide the customer service representative with the following:

Serial Number of the product(s)

order number for the product(s)

date of the original order

All returns must be sent to:
Merits Health Products, Inc
4245 Evans Avenue, Ft. Myers, FL 33901

For returns that were the result of an error by Merits Health products:
There is no restocking fee. Merits will issue a call tag to have the item picked up and Merits will pay the freight charged for the return. The freight company will make 3 attempts to pick up the item. After 3 attempts, it will then be the responsibility of the customer to ship the item to Merits at their cost.

For items returned that are not an error by Merits Health Products:
Customer will be charged a 20% restocking fee. Customer pays return freight both ways.

If an order is canceled after the item has shipped:
Merits standard return policy applies with a 20% restocking fee and freight both ways. You should accept delivery of the item(s), obtain an RA number, and ship the item(s) to Merits at the above address.

If delivery of an item is refused:
Merits will assess a 20% restocking fee. Customer pays freight both ways.

If item is damaged during shipment:
The customer should call the Merits Shipping Department and file a Freight Damage Claim within 3 business days of receipt. All shipments must be checked for shortages. Discrepancies must be noted on the delivery receipt and signed as “short” and then reported to the Merits Shipping Department. If not reported within the time limits, customer pays return freight.

Pilot Navigator Returns:
All sales are final. Custom‐built products are not eligible for return.

Customers returning products are responsible for any shipping damages; we suggest that you always insure your returns. All returns are inspected when received; customer credit is issued within 30 days.